Privacy Policy

What Information We Collect

When you rent a porta john or portable toilet from Budget Toilet Rentals Pros in Sacramento, we collect the details needed to set up your service. This includes your name, phone number, email address, and the job site location where we will place the unit. If you book online, we also capture your billing address and any special instructions for delivery. Our website uses basic analytics to see which pages are viewed, but we do not track you across other sites. We follow OSHA sanitation standards and hold membership with the National Portable Toilet Association (NPTA). A standard porta potty holds 60 gallons of waste, and we use that fact to plan pump-out schedules. We never ask for sensitive data like Social Security numbers or medical history.

How We Use Your Information

We use your contact and location details to schedule delivery of your porta potty or restroom trailer, send service reminders, and process payments. If you rent a handwashing station or a winterized unit for a cold-climate job, we note those preferences so our crew brings the right equipment. Your email may be used to confirm bookings and share pump-out schedules. We do not sell your personal data to anyone. When we service your septic tank or holding tank, we keep a record of the visit for warranty and compliance with EPA wastewater regulations. Your information stays with us only as long as needed to fulfill your rental agreement and meet legal requirements.

Third-Party Services We Use

To run our business smoothly, Budget Toilet Rentals Pros relies on a few third-party tools. Our online booking system uses a secure payment gateway to process credit card transactions that company has its own privacy policy. We also use a scheduling platform to coordinate delivery trucks and route our service crew efficiently. Website analytics help us understand which pages are most useful to visitors. None of these tools receive your data for their own marketing. They only process information as we instruct. We choose vendors that follow industry standards for data protection, just as we follow OSHA rules for sanitation on construction sites.

Cookie Usage on Our Website

Our website uses cookies for basic functions and analytics only. A cookie is a small text file stored on your browser that helps us remember your preferences and see how visitors use our site. We do not use cookies for advertising or tracking across other websites. You can disable cookies in your browser settings, though that may affect some features like quick quote forms. The data we collect is anonymous and helps us improve your experience when you look up deluxe flushable units or ADA-compliant porta johns. We never share cookie data with third parties for their own use.

How Long We Keep Your Information

We keep your rental records for as long as you are a customer and for a reasonable period afterward to handle warranty claims or comply with state health department rules. Contact form submissions are stored until the inquiry is resolved, then deleted. If you ask us to remove your data, we will do so unless we are required by law to keep it for example, billing records must be retained for tax purposes. Our standard practice is to review stored information every year and purge what is no longer needed. This applies to all data related to your porta potty rental, from the initial quote to the final pump-out.

Your Privacy Rights and Contact Information

You have the right to access, correct, or delete the personal information we hold about you. To make a request, call us at (833) 653-0377 or email contact@pottypumpers.com. You can also write to us at 100 Central Office Plaza, Suite 400, Isleton, Sacramento, CA 95641. We will respond within 30 days. If you believe your data has been mishandled, you may file a complaint with the California Attorney General. We take your privacy seriously the same way we take sanitation compliance seriously when placing an ADA-compliant unit at your event or job site.